SHIPPING & RETURN
Designs hand-finished according to your requirements.
SHIPPING
- Orders $35+ receive complimentary domestic shipping.
- All orders are shipped from Tulsa, OK.
- Most are shipped within 2-6 business day.
- Orders below $35: shipping rate depends on your address and choice of shipping method.
- All shipping charges are non-refundable
- Once your order is shipped you will receive a tracking number via email.
- Should you refuse delivery you will be responsible for the return shipping fee.
- Adjustments to address or cancelations must be emailed to bd@bddesignsandco.com within five hours of purchase. Include full name on order and order number along with an explanation.
- All shipments do not include signature.
- BDdesignsandco is not responsible for any lost or stolen packages. If your order states "Delivered" contact your local post office with your tracking number for assistance.
- All sales are final. Each and every piece is made to order, therefore we do not returns, exchanges, or refunds.
- In the event you receive an unsatisfactory item contact us within 3 days of delivery via email: bd@bdesignsandco.com we will work together to find a solution.
- You are responsible for choosing correct sizes, customization, quantities, colors, etc. Should a mistake occur and an item needs additional attention you are responsible for all shipping cost to and from BDdesignsandco.
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